This Anti-Money Laundering (AML) and Know Your Customer (KYC) Policy ("Policy") applies to all players using the services available at dicespin-casino.org, operated by AccelCore Enterprise Limitada (Costa Rica, registration number 3102926243) under Anjouan licence ALSI-202506031-FI2. DiceSpin is committed to preventing money laundering, terrorist financing, and all related financial crimes. This Policy sets out the obligations of both dicespin and its players, and forms part of the Terms and Conditions accepted upon registration.
1. Legal Framework and Purpose
DiceSpin operates under the regulatory framework established by its Anjouan licence (ALSI-202506031-FI2) and aligns its internal compliance practices with internationally recognised standards, including guidance published by the Financial Action Task Force (FATF). The purpose of this Policy is to:
- Prevent dicespin-casino.org from being used as a vehicle for money laundering or the financing of terrorism;
- Verify the identity of all players and ensure that funds used on the platform are of legitimate origin;
- Detect, investigate, and report suspicious activity in a timely manner;
- Maintain comprehensive records in accordance with applicable legal obligations;
- Protect the integrity of the games, the sportsbook, and all financial transactions conducted through dicespin-casino.org.
2. Definitions
For the purposes of this Policy, the following terms have the meanings set out below:
- AML (Anti-Money Laundering): The collective body of laws, regulations, and procedures designed to prevent the practice of generating income through illegal activities and making it appear legitimate.
- KYC (Know Your Customer): The process by which dicespin verifies the identity, address, age, and financial standing of its players.
- Money Laundering: The process of concealing or disguising the origins of illegally obtained money by passing it through a complex sequence of banking transfers, commercial transactions, or gambling activity.
- Terrorist Financing: The provision or collection of funds with the intention that they be used, in full or in part, to carry out a terrorist act.
- PEP (Politically Exposed Person): An individual who holds, or has held, a prominent public position, or who is a close associate or family member of such a person.
- Source of Funds (SoF): The origin of the specific funds used by a player to conduct transactions on dicespin-casino.org.
- Source of Wealth (SoW): The origin of a player's total assets and net worth.
- Verification Provider: SumSub, the third-party identity verification service used by dicespin to process KYC documentation.
3. Know Your Customer (KYC) Requirements
3.1 When KYC Is Required
KYC verification is mandatory for all players. Specifically, dicespin will initiate or complete KYC checks at the following stages:
- First withdrawal: No withdrawal will be processed until a player has successfully completed KYC verification. Payouts take 1–3 business days post-verification.
- Upon reaching deposit or wagering thresholds that trigger enhanced due diligence under dicespin's internal risk framework;
- At any time dicespin deems it necessary, including where a player's activity raises compliance concerns or where additional documentation is required to satisfy ongoing monitoring obligations.
Players who fail to provide the requested documentation within the stipulated timeframe may have their accounts suspended, withdrawals withheld, and/or accounts closed pending investigation.
3.2 Standard KYC Documents
To complete standard verification, players must provide clear, valid, and legible copies of the following documents via SumSub:
- Proof of Identity (POI): A government-issued photo ID, such as a passport, national identity card, or driving licence. The document must display the player's full name, date of birth, photograph, and expiry date, and must be current.
- Proof of Address (POA): A utility bill (gas, electricity, water), bank statement, or official government letter issued within the last three months, clearly showing the player's full name and residential address.
- Proof of Age: Confirmed by the identity document submitted above. Players must be at least 18 years of age to register and play at dicespin-casino.org.
3.3 Enhanced Due Diligence (EDD)
In addition to the standard KYC documentation above, dicespin may request further information and evidence in higher-risk scenarios. Enhanced due diligence may be triggered by, but is not limited to:
- High-value transactions or cumulative deposits exceeding internal thresholds;
- Requests to withdraw amounts approaching or exceeding dicespin's withdrawal limits (€5,000/day · €10,000/week · €40,000/month);
- Identification of the player as a Politically Exposed Person (PEP) or a close associate or family member of a PEP;
- Unusual, irregular, or suspicious wagering patterns;
- Inconsistencies identified in submitted documentation;
- Players based in higher-risk jurisdictions as defined by FATF or dicespin's internal risk assessments.
Under EDD, dicespin may request one or more of the following:
- Proof of Source of Funds — e.g., recent bank statements, payslips, or dividend notices demonstrating the funds deposited originate from a legitimate source;
- Proof of Source of Wealth — e.g., evidence of employment, business ownership, investments, or inheritance that establishes the origin of the player's overall financial standing;
- Additional photographic identification or a selfie with the submitted ID document;
- A declaration of purpose or a written explanation of specific transactions;
- Any other information or documentation that dicespin's compliance team considers necessary.
3.4 Payment Option Verification
Where required, players may be asked to verify the payment methods used to deposit funds into their dicespin account. This may include:
- A screenshot or photograph of the front of a bank card (with the middle eight digits obscured) used to fund deposits via Visa or Mastercard;
- Confirmation of ownership of e-wallet accounts such as Skrill, Neteller, or EcoPayz;
- Bank account confirmation where deposits have been made via Bank Transfer (IBAN), Trustly, Brite, or Sofort;
- Verification of MiFinity or Jetonbank account ownership where applicable.
Withdrawals at dicespin-casino.org are returned to the same method used for the original deposit. This is a standard AML safeguard to prevent the movement of funds through unrelated accounts.
3.5 Verification Processing
KYC verification at dicespin is processed through SumSub and typically clears within 24 hours of all required documents being submitted, provided that the documentation supplied is complete, legible, and consistent. Where additional information is required, the review period may be extended. Players will be notified via the email address registered to their account if further action is required.
4. Anti-Money Laundering Controls
4.1 Risk-Based Approach
DiceSpin operates a risk-based approach to AML compliance. This means that the level of due diligence applied to any given player or transaction is commensurate with the assessed level of money laundering or terrorist financing risk. Players and transactions are assigned a risk rating — low, medium, or high — based on factors including the player's country of residence, deposit volumes, withdrawal patterns, game type usage, and any adverse information identified during screening.
4.2 Transaction Monitoring
DiceSpin employs automated and manual transaction monitoring to identify activity that may indicate money laundering, fraud, or other financial crime. Monitoring covers all deposits, wagers, bonus claims, cashback credits, and withdrawal requests. Specific patterns that may trigger a review include, but are not limited to:
- Deposits made in structured amounts designed to circumvent threshold triggers;
- Rapid or repeated deposits followed by immediate withdrawal requests with minimal or no gameplay;
- Unusual wagering behaviour inconsistent with a player's historical activity, such as placing large, low-margin bets across the sportsbook or live casino tables with no demonstrable gaming purpose;
- Use of multiple payment methods, particularly where those methods are registered to different names or accounts;
- Frequent requests for maximum withdrawals (€5,000/day) without commensurate gameplay;
- Activity inconsistent with a player's declared occupation or financial profile;
- Attempts to manipulate the Daily Cashback (10% of net losses credited by 11:00 UTC) or bonus systems in a manner that suggests exploitation rather than genuine play.
4.3 Suspicious Activity Reporting
Where dicespin's compliance team identifies activity that is suspected to involve money laundering or terrorist financing, a Suspicious Activity Report (SAR) or equivalent report will be filed with the relevant competent authority in accordance with applicable legislation. DiceSpin reserves the right — and may in certain circumstances be legally obliged — to suspend a player's account and withhold funds pending investigation and reporting. The player will not be informed of the filing of any such report where tipping-off restrictions apply.
4.4 Screening
All players are screened at the point of registration and on an ongoing basis against:
- International sanctions lists, including those published by the UN, EU, OFAC, and HM Treasury;
- PEP databases;
- Adverse media and financial crime databases.
Players identified as being subject to international sanctions will not be permitted to open or maintain an account at dicespin-casino.org. Where a player is identified as a PEP, enhanced due diligence will be applied as set out in Section 3.3.
4.5 Restricted Jurisdictions
DiceSpin does not accept players from jurisdictions where online gambling is prohibited by local law, or from territories identified as high-risk by FATF or otherwise restricted under the terms of dicespin's Anjouan licence (ALSI-202506031-FI2). Players are responsible for ensuring that their participation complies with the laws of their own jurisdiction. DiceSpin reserves the right to refuse registration, suspend an account, or decline any transaction where a player is found to be resident in a restricted territory.
5. Player Responsibilities
Players using dicespin-casino.org agree to the following obligations:
- To provide accurate, truthful, and up-to-date personal information at the point of registration and throughout their time as a player;
- To submit complete and genuine KYC documentation promptly upon request;
- To use only payment methods registered in their own name — third-party funding is strictly prohibited;
- Not to use dicespin-casino.org for any unlawful purpose, including but not limited to money laundering, fraud, or the financing of terrorism;
- To notify dicespin promptly if any of their registered details change, including name, address, or payment methods;
- Not to hold more than one account on dicespin-casino.org — duplicate accounts are prohibited and will be closed.
6. Account Suspension and Closure
DiceSpin reserves the right to suspend, restrict, or permanently close a player's account, and to withhold or delay the release of funds, in any of the following circumstances:
- Failure to provide satisfactory KYC documentation within the required timeframe;
- Provision of false, misleading, or fraudulent documentation;
- Identification of the player on a sanctions or watchlist;
- Detection of suspicious activity or behaviour consistent with money laundering or fraud;
- Breach of dicespin's Terms and Conditions or this Policy;
- A legal or regulatory obligation to do so.
Where funds are withheld pending investigation, dicespin will act in accordance with its regulatory obligations and cooperate with any relevant law enforcement or regulatory enquiry. Players will be notified to the extent permitted by law.
7. Record Keeping
DiceSpin retains records of all KYC documentation, account activity, transaction histories, and compliance-related correspondence for a minimum period of five (5) years from the date of the relevant transaction or from the date on which the player's account is closed, whichever is the later. This obligation applies regardless of whether the player's account remains active. Records are stored securely and in accordance with applicable data protection legislation. For further information on how personal data is handled, please refer to dicespin's Privacy Policy.
8. Staff Training and Internal Controls
AccelCore Enterprise Limitada maintains an internal compliance programme to ensure that all personnel with responsibility for player account management, payments, and customer support are aware of their AML and KYC obligations. This includes:
- Regular training on identifying and escalating suspicious activity;
- Clear internal escalation procedures for compliance concerns;
- A designated compliance officer responsible for overseeing AML and KYC implementation;
- Periodic review and updating of this Policy to reflect changes in the regulatory environment and best practice.
9. Responsible Gambling and AML
DiceSpin recognises that problem gambling and financial crime are linked concerns. Unusual patterns of play — particularly large deposits followed by rapid withdrawal requests — may simultaneously raise both responsible gambling and AML concerns. Where dicespin identifies behaviour consistent with problem gambling, it may apply responsible gambling measures including deposit limits, cooling-off periods, or self-exclusion, in addition to any applicable AML controls. Players who have concerns about their own gambling behaviour are encouraged to contact the support team via Live Chat (Intercom) or by emailing [email protected].
10. Withdrawals and AML Compliance
The following withdrawal conditions at dicespin-casino.org are applied, in part, as AML safeguards:
| Condition | Detail |
|---|---|
| Minimum withdrawal | €50 |
| Withdrawal fee | €3 (refunded if the withdrawal is not processed) |
| Daily withdrawal limit | €5,000 |
| Weekly withdrawal limit | €10,000 |
| Monthly withdrawal limit | €40,000 |
| Processing time | 1–3 business days following successful KYC verification |
| KYC requirement | Mandatory prior to the first withdrawal |
| Withdrawal method | Returned to the original deposit method |
| Third-party withdrawals | Not permitted under any circumstances |
Withdrawal requests that trigger risk thresholds may be placed on hold while additional verification or documentation is obtained. DiceSpin will communicate any such hold to the player promptly. The €3 withdrawal fee will be refunded in full in the event that a withdrawal is not processed.
11. Contact and Compliance Enquiries
If you have any questions regarding this AML / KYC Policy, or if you need to submit documentation or raise a compliance-related concern, you may contact dicespin's team through the following channels:
- Live Chat: Available directly on dicespin-casino.org via Intercom
- Email: [email protected]
- Help Centre: Accessible via the support section of dicespin-casino.org
DiceSpin aims to respond to all compliance-related correspondence promptly and in a professional manner. Players are encouraged to retain copies of any documentation submitted for their own records.
12. Policy Review
This Policy is reviewed periodically by the compliance function of AccelCore Enterprise Limitada to ensure that it remains current, accurate, and consistent with the requirements of dicespin's Anjouan licence (ALSI-202506031-FI2) and applicable international AML standards. DiceSpin reserves the right to amend this Policy at any time. Material changes will be communicated to players via dicespin-casino.org. Continued use of the site following the publication of any updated Policy constitutes acceptance of the revised terms.